Get in Touch

Have a question about Prova? We're here to help. Send us a message and we'll get back to you as soon as possible.

Email Us

For general enquiries and support:

hello@useprova.co.uk

Company

Prova is a trading name of
Hitdesk Automation Limited
United Kingdom

Response Time

We typically respond to enquiries within 24 hours during business days (Monday to Friday, 9am – 5pm GMT).

Data Protection

For privacy or GDPR-related enquiries:

privacy@useprova.co.uk

Send a Message

Frequently Asked Questions

How long does vetting take?

Our standard vetting completes within 14 days. If you need it faster, our priority service delivers in just 5 days.

Is Prova BS7858 compliant?

Yes. Our platform is designed from the ground up to meet BS7858:2019 requirements, including 5-year history verification, criminal record checks, and financial screening.

What's included in the price?

Everything you need for BS7858 compliance: identity verification, employment and address history checks, DBS, credit reference checks, sanctions screening, and a comprehensive audit-ready report.

Do candidates need to create an account?

No. Candidates receive a secure link to complete their application. No passwords to remember, no accounts to manage.

How is our data protected?

All data is encrypted in transit and at rest. We use secure UK-based cloud infrastructure and comply fully with UK GDPR requirements.

Can I try before I buy?

Yes! Sign up for free to explore the platform. You only pay when you're ready to start vetting candidates.